Effective Date: January 1, 2026
1. Introduction
COI Ladder Institute (“COI Ladder,” “we,” “our,” or “the Institute”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or engage with our programs and content.
By accessing or using our website, you agree to the terms of this Policy.
2. Scope of This Policy
This Policy applies to information collected through: https://coiladderinstitute.org/
This Policy does not apply to third-party policies.
3. Information We Collect
3.1 Information You Provide
- Name
- Email address
- Phone number
- Organization or affiliation
- Information submitted through forms, applications, or communications
3.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and interaction data
- Cookies and tracking technologies
3.3 Event Registration (Third-Party Platforms)
Event registrations (including retreats and programs) are processed through third-party platforms.
We do not collect or process registration or payment information directly through our website. All payments and account registration are handled by third-party providers and are subject to their respective privacy policies. We encourage you to review the privacy policies of any third-party provider before submitting personal information.
This Privacy Policy applies solely to information collected through our website.
4. How We Use Your Information
We use your information to:
- Communicate about programs, events, and updates
- Respond to inquiries and provide support
- Send newsletters or marketing communications (with consent)
- Improve our website and user experience
- Support program development and community engagement
- Comply with legal obligations
5. Sharing of Information
We do not sell, rent, or lease your personal information. We may share information:
- With trusted service providers (e.g., email platforms, analytics tools)
- When required by law or legal process
- To protect the rights, safety, and integrity of the Institute
- In aggregated, non-identifiable form for reporting or research
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance website functionality
- Analyze website usage
- Improve user experience
You can control cookie preferences through your browser settings.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this Policy
- Comply with legal obligations
- Maintain appropriate operational records
8. Your Choices
You may:
- Opt out of receiving marketing communications at any time
- Request access to or correction of your information
To make a request, contact: [email protected]
9. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children. If such information is identified, we will take appropriate steps to remove it.
10. Links to Other Websites
Our website may contain links to affiliate or third-party websites. COI Ladder Institute does not claim responsibility for the privacy policies, practices, or procedures of any external websites. We encourage users to review the privacy policies of any website they visit before providing personal information. This Privacy Policy applies solely to information collected by COI Ladder Institute through our website.
11. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your personal information. Where appropriate, we take steps to encrypt and anonymize data.
However, no method of transmission over the internet or electronic storage is completely secure. In the event of a data breach that may impact your personal information, we will notify you as required by applicable law.
12. Privacy Rights for California Residents (CCPA)
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including rights to access, delete, or limit the use of your personal information.
Non-Discrimination
We will not discriminate against you for exercising your rights under the CCPA. This means we will not deny services, charge different prices, or provide a different level or quality of services based on your privacy choices.
However, as permitted by applicable law, we may offer different programs or benefits that are reasonably related to the value of the data provided.
To exercise your rights, please contact: [email protected]
13. International Users and GDPR Rights
COI Ladder Institute operates primarily in the United States. If you access our website from outside the United States, your information may be transferred to and processed in the United States.
By using our website, you acknowledge and consent to this transfer.
If you are located in the European Economic Area (EEA), you may have rights under the General Data Protection Regulation (GDPR), including:
- The right to be informed about how your data is used
- The right to access the personal data we hold about you
- The right to request correction of inaccurate or incomplete data
- The right to request deletion of your personal data
- The right to restrict or object to certain processing activities
- The right to data portability
To exercise these rights, please contact: [email protected]
14. Updates to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
15. Contact Us
If you have any questions or concerns regarding the Policy related to our website, please feel free to contact us at the following email, telephone number or mailing address.
Email: [email protected]
Telephone Number: 855.983.4667
Mailing Address:
COI Ladder Institute
3802 Spectrum Blvd, Suite 151
Tampa, Florida 33612